And, they promise to file returns promptly and transparently with no hidden charges. Now, let’s explore the full offer from Accountant so you can see if you can make it worth your while to sign up. If you don’t need all of the services, it’s feasible that you could save money by going a different route. But, if you’re likely to utilize all or most of the services, the platform could provide major cost and time savings. Normally, with this much info, I would try to wrap up the company section, but there’s more to say. Redditors have shared their complaints from mishandled taxes to poor quality advice and more – customer service tends to be a common topic of grievance.
Thorough and very customized service
- The Enterprise plan is designed for established businesses that seek full-service accounting support and premium financial expertise.
- I found my experience with the 1-800Accountant customer support team to be highly positive.
- Your choice often depends on your comfort level with financial matters, how much time you’re willing to invest, and how much assistance you can afford.
- The initial training call with your assigned accountant is supposed to help you get started, but in my case, it was scheduled two weeks out.
- I was told that they would prepare an abatement request response for those penalties.
- This plan is ideal for new and existing businesses who want to reap the tax benefits of filing as an LLC.
1-800Accountant is one of several online accounting platforms designed to make life easier for small business owners. Here, we’ll delve into what you can expect versus the reality of their services. One of the most basic accounting services required by businesses is tax preparation and 1-800Accountant’s team of fully licensed CPAs can assist in this respect. The Enterprise plan is designed for established businesses that seek full-service accounting support and premium financial expertise. This comprehensive package is ideal for businesses with complex financial 1800accountant reviews needs, higher revenue volumes, or those requiring detailed financial reporting and priority support.
I was excited about how time-saving it…
I am looking forward to working with 1800 Accountant to get on back on track. Kevin Nguyen has been just as helpful and always available to answer any questions I have as my account manager. If you opt for payroll services, that’s included within your Clientbooks Dashboard as well.
Company Overview
Having engaged with 1-800Accountant for my business needs, I can attest to their comprehensive services. However, a drawback I noticed was a lack of transparency regarding their registered agent services. Yes, 1-800Accountant has a 90% refund policy if you cancel the service within 30 days of making an order. Support is available through multiple channels with knowledgeable representatives. The service receives high marks for responsive and knowledgeable assistance and efficient issue resolution, though some users note limitations in the personalization of CPA matching. These services integrate well with their core formation offerings, providing a comprehensive business solution.
- So, on the bright side, the company is still in business, registered, and active in the state of New York.
- Ideally, the wrongs would have been remedied by now, which I assume is the case since several of the companies are still in business.
- 1-800Accountant offers fully functional iOS and Android mobile apps with dashboard features and cloud synchronization.
- At the beginning I was told it would be about a half hour conversion.
- We’ve carefully assessed each option’s features, pricing, and real-world performance to help you make an informed decision.
- If you’re not ready to commit just yet, there’s also a free Startup option specially made for businesses looking to file an LLC.
I am writing to express my deep frustration and disappointment with the services we’ve received from 1-800Accountant. Before working with your company, we had never experienced any issues with the IRS or delays in filing our taxes—our record was clean and consistent for years. Unfortunately, the 1-800Accountant website doesn’t have a lot of documentation to guide you through the software. There are some video tutorials throughout the dashboard, although they’re few and far between. The website hosts a long FAQ section, but it focuses more on general accounting questions. Having said that, it’s worth checking out the 1-800Accountant blog because it’s frequently updated with all the latest accounting news.
Frequently Asked Questions
Top10.com is a free online resource that strives to offer helpful content and comparison Bookkeeper360 Review features to our visitors. Except as expressly set forth in our Terms of Use, all representations and warranties regarding the information presented on this page are disclaimed. The information, including pricing, which appears on this site is subject to change at any time. If you’re only thinking of accounting in terms of tax services, or you wait until tax season to find an accounting firm, you may miss out on the benefits of full service accounting for your small business.
Payroll & Bookkeeping
- In fact, 75% of employees would recommend a job with the company to a friend, and it has an overall 4-star internal rating.
- Overall, QuickBooks has more integrations, which may make it the better option for you, depending on the other apps you use and your workflow.
- When I asked what sets them apart from QuickBooks Live, Alison directed me to other channels to speak directly with my tax team to get an answer.
- The good news is that the apps are essentially just mobile-friendly versions of the dashboard.
Customers who aren’t logged in can also use that live chat, phone, the FAQs or blog to get the answers they need. 1-800Accountant also has a mobile app available for Android and iOS users, so if you need to take care of something on the go, you can. I found the platform incredibly easy to use – with all the menus clearly outlined in the left hand navigation. I was a bit frustrated by the lack if of a “Select All” option when categorizing my transactions. The complaint text that is displayed might not represent all complaints filed with BBB. We trusted your company to help us stay organized and compliant, and instead, we are left trying to clean up a mess we didn’t create.
We’re surprised to hear about your experience with https://meeralsaeed.com/financial-accounting-and-its-basic-principles/ 1-800Accountant. During our testing, we didn’t encounter any of the issues you are describing. Still, we’re sorry that you’ve been let down by the company – this kind of situation shouldn’t happen. Going forward, if you’re seeking another online accounting service then we recommend looking through our reviews before committing to a purchase.